Davia Lilly

Product Manager Leader

Data-Driven, Detail-Oriented, Problem Solver

hello@davialilly.com

Bio

I’m a strategic design and digital product leader with more than 20 years of experience delivering human-centered solutions across healthcare, government, and enterprise platforms. My work blends design leadership, product strategy, and systems thinking to create experiences that are accessible, compliant, and consistently impactful.

I have a unique perspective on building products that are both technically sound and deeply intuitive. I’m passionate about understanding user behavior, reducing pain points, and creating experiences that not only work seamlessly but also spark a sense of ease and delight. My experience in web engineering and design has given me a strong foundation in problem-solving and attention to detail—skills that have been invaluable when working with cross-functional teams to translate ideas into requirements, visualizations, models, and prototypes.

In addition to my technical expertise, I bring extensive experience in data analytics, internet marketing, and conversion optimization. I use these skills to uncover market opportunities, evaluate risks and trade-offs, and prioritize initiatives that align with strategic goals. By combining a data-driven mindset with creative vision, I ensure design decisions are both informed and impactful.

I’ve led cross-functional teams to design and launch AI-powered platforms, clinical and population health tools, and enterprise applications that improve efficiency, reduce friction, and restore joy to the user experience. As a leader, I focus on building high-performing, collaborative teams and establishing scalable design practices. I’ve mentored designers, developed design systems that reduce QA cycles and speed delivery, and embedded user-centered design into product roadmaps that influence multimillion-dollar investments. By looking at the full product ecosystem, I challenge assumptions and deliver solutions that meet business goals while exceeding user expectations.

Noteworthy Skills

I offer a rare combination of strategic design leadership, technical fluency, and data-driven decision-making. With a deep understanding of the full product lifecycle—from discovery research and journey mapping to prototyping, launch, and optimization—I create solutions that are both human-centered and business-aligned. My expertise spans UX/UI design, accessibility compliance, digital marketing, and conversion optimization, enabling me to deliver products that consistently exceed user expectations and drive measurable growth.

I am highly proficient with industry-standard design and prototyping tools such as Figma, Adobe Creative Suite, FigJam, Lucidchart, InVision, and Axure, as well as analytics and measurement platforms including Google Analytics, Mixpanel, Amplitude, Tableau, Looker, and Siteimprove. I leverage data to uncover insights into user behavior, validate hypotheses, and guide prioritization.

Equally comfortable in Agile, Lean UX, and Scrum environments, I have extensive experience with Jira, Confluence, Asana, Trello, ClickUp, Mural, and Slack for collaboration and delivery. My technical background includes HTML/CSS, WordPress, Webflow, Bootstrap, SQL, and API integrations—skills that help me bridge communication between design, engineering, and business stakeholders.

This blend of strategic, creative, and technical expertise allows me to approach product design and management holistically, balancing innovation with execution and ensuring every initiative delivers value to both the organization and its users.

Education

2014 - 2017

Masters Of Management: Marketing (MS)

UMGC - Adelphi, MD

1992 - 1996

Bachelors of Arts (BA)

Hood College - Frederick, MD

Skills & Expertise

Facilitation

Goal setting

Workshop prep

Teamwork facilitation

Follow-up actions

Output synthesis

UX Design

UX Research

Inforamtaion Architecture

Wireframing

Prototyping

Usability Testing

UI Design

Visual Design

Layout Design

Visual Interface

Responsive Design

Design Systems

Product Analytics

Insights synthesis

Analytical Thinking

Data Visualization

Metrics Settings

UX Audit

Selected Work

CASE STUDY

Eliquent Life Sciences Merger and Rebranding & Website Redesign

Eloquent Life Sciences needed a complete website redesign following the merger of five organizations, requiring a seamless user experience, clear communication, and a scalable digital presence. Leading the product design strategy, I focused on optimizing UX, enhancing brand identity, and implementing a future-ready framework to drive engagement and authority in the life sciences industry.

CASE STUDY

Troutman Pepper Locke Website Redesign and Content Strategy

Troutman Pepper partnered with our team to refine its digital presence through a strategic and user-centric information architecture. By creating an intuitive structure aligned with their brand identity, we enhanced user engagement, improved accessibility, and strengthened their online impact. Leading the product design strategy, I focused on UX research, SEO optimization, and content strategy to create a cohesive website that simplifies resource access and enhances user engagement.

CASE STUDY

Global Genes  Website Redesign and Content Strategy

Global Genes partnered with Finn Partners to streamline their digital presence, ensuring a seamless and empowering experience for the rare disease community. Leading the product design strategy, I focused on UX research, SEO optimization, and content strategy to create a cohesive website that simplifies resource access and enhances user engagement.

CASE STUDY

Cross Country Consulting  Website Redesign and Brand  Development

CrossCountry Consulting needed a full brand and web transformation to enhance the experience for clients and recruits while streamlining service offerings. Leading the product design efforts, I helped develop a cohesive WordPress site integrated with HubSpot, refined content strategy, and supported the strategic spinout of two new brands, CrossVue and IceBreaker.

Phone

(410) 598-8445

Baltimore, MD